Website plan terms
The terms for the managed website plan offered on the consultants page. They apply between businesses only.
1. Who provides the plan
Operator details are published here before this site launches. The provider's legal name, licence and address will be stated here and on every order confirmation.
2. Who the plan is for
The plan is offered only to businesses, such as licensed business setup consultants and PRO firms, buying for the purposes of their business ("you"). It is not offered to consumers. By confirming the plan you confirm that you act for a business. The plan starts when we confirm it to you in writing, for example by email, after the call described on the consultants page.
3. What the plan includes
- Building your website from the content you supply, and publishing it within 14 days of receiving complete content.
- Hosting, an SSL certificate and security updates for as long as the plan runs.
- Up to 5 content edits a month. An edit is one requested change to content already on the site. Edits are made within a reasonable time of your request.
- A listing for your business beside our guides for the country you work in, marked as a listing.
- A monthly report of the enquiries your website received.
Paid advertising, logo or brand design, and writing copy beyond the content you supply are not included. New sections or pages are outside the monthly edits; we quote for them in writing and do no such work without your agreement.
4. Your content and your responsibilities
You supply the text, images, logo and business details for the site and confirm you have the right to use them. You are responsible for their accuracy and for your website meeting the rules that apply to your business, including licensing and advertising rules. We may decline to publish content that is unlawful, misleading or infringes someone else's rights, and we will tell you why.
The 14-day period runs from the day we have all the content needed for the agreed pages. If content arrives in parts, it runs from the last part.
5. Your listing on this site
Your listing shows your business name and the details you give us for it. It is marked as a listing, it is not a recommendation, and it has no influence on any figure or guide on this site. We may remove a listing that becomes inaccurate, and the listing ends when the plan ends.
6. Price, VAT and payment
The plan costs AED 799 a month and a one-off setup fee of AED 1,499. Prices exclude VAT; where VAT applies it is added to the invoice at the rate in force, which in the UAE is 5%◆. The setup fee is invoiced when you send your content and is payable before work starts. Monthly fees are invoiced in advance from the month your site goes live. The payment method is stated on each invoice.
The monthly price stays the same for the minimum term. After that we may change it by giving 30 days' written notice, and you may end the plan before the new price applies.
7. Term and cancellation
The minimum term is 12 months from the day your site goes live. After that the plan continues month to month until either side ends it with 30 days' written notice.
If you end the plan during the minimum term, the monthly fees for the rest of the minimum term remain payable. This does not apply if you end it because we have seriously breached these terms and not put the breach right within 30 days of your written notice. Either side may end the plan at once if the other becomes insolvent. The setup fee is not refunded once the site has gone live.
If an invoice stays unpaid for 14 days after we have reminded you in writing, we may take the site offline until it is paid. We will tell you before we do.
8. Who owns what
Your business owns its domain and its content. The domain is registered in your business's name, and the text, images, logo and enquiry data are yours. We host the site and give you the access needed to point the domain elsewhere. The templates, code and hosting setup we use to run sites remain ours.
When the plan ends, and once any fees due have been paid, we send you a copy of your content and images and help you point the domain to your new host. We then take the site and your listing offline.
9. Enquiries and personal data
Enquiries sent through your website contain personal data of the people who send them. For those enquiries your business decides why the data is collected, and we process it only on your behalf: to deliver enquiries to you and to count them for the monthly report. We do not sell them, share them with other firms or use them for our own marketing, and we keep them secure. You are responsible for the privacy notice on your website and for answering requests from the people who contact you; we will help where we can. The data protection law of the country concerned applies, such as the UAE's Federal Decree-Law No. 45 of 2021, Qatar's Law No. 13 of 2016 or Kuwait's Data Privacy Protection Regulation.
10. No guaranteed results
We build and maintain the website with reasonable care and skill. We do not promise any number of visitors, enquiries, clients or search rankings, and the monthly report counts what the website received without judging its value.
11. Liability
As far as the law allows, neither side is liable to the other for loss of profit, loss of business or indirect loss. Our total liability under these terms is limited to the plan fees you paid in the 3 months before the event that gave rise to the claim. Nothing in these terms limits liability for fraud or for anything the law does not allow to be limited. Hosting can be interrupted by events outside our control; we will restore service as quickly as we reasonably can.
12. Governing law
These terms are governed by the laws of the United Arab Emirates. The courts of the emirate where the provider is licensed have jurisdiction over any dispute about them. This applies whether your business is in the UAE, Qatar or Kuwait, except where a law of your country cannot be set aside by agreement.
13. Changes to these terms
We may update these terms. A change applies to an existing plan only after 30 days' written notice, and you may end the plan before it applies. The Arabic version of these terms has the same content. This version is dated .
These terms cover the website plan only. Using the rest of this site is covered by the terms of use, and the details you send us are covered by the privacy policy.